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Unified Commerce

Retail experiences have moved from multichannel to omnichannel to unified commerce. Unified commerce puts the customer at the centre to offer an integrated retail experience. Not only the look and feel of all channels are similar, but also all these systems are connected through a single platform to provide a seamless experience to the end-user.

Services

Create seamless consumer journeys

Ecommerce

Ecommerce

Unified commerce helps in data integration between multiple channels and makes it easier for retailers to personalize ads and reduce the market spend on irrelevant content. Cosmonet enables you to create your digital presence and suggests you relevant platforms and technologies based on your demands and strategy.

Order Management System

Order Management System

Unified commerce allows extensibility and speed that siloed operations cannot meet. Our order management solutions give visibility into the inventory across all channels to unify the commerce experience.

Point of Sale (POS)

Point of Sale (POS)

With consumers becoming tech-savvy, the need for upgrading the retail shopping experience is high. With unified commerce, we help retailers keep pace with the evolving technologies and leverage advanced point of sale (POS) systems that provide self-checkout, kiosks, multiple payments, click and collect options.

CRM & Loyalty

CRM & Loyalty

We help you analyze and segment your customers based on past purchase patterns. With our robust CRM solutions, retailers can have meaningful engagement with consumers and improve conversion rates.

CREATE UNIFIED EXPERIENCES FOR YOUR CUSTOMERS

Achievements

Two decades of proven experience across industries.

30+

30+

World renowned organisations trusted to work with us

300+

300+

Trusted us with our consulting services

500+

500+

Projects we accomplished

Talk to Us!

Create unified experiences for your customers.

Benefits

Improve your customer experience

Seamless Customer Experience

Seamless Customer Experience

Unified commerce platforms help maintain an integrated customer database with their purchase patterns and behavior across all channels over time. With 360 degree view of the consumer, retailers can create personalized and engaging experiences for them.

Increased Revenue

Increased Revenue

With one single source of truth, unified commerce decreases the effort and cost to maintain multiple systems, inventory management, and labor. Also, with multiple channels creating similar experiences for the customers, there is a considerable increase in average order value and conversion rate.

Realtime & Accurate Information

Realtime & Accurate Information

Having a unified commerce platform helps you have one data system that can save you from discrepancies or miscommunication of product availability, price information, or inventory. This enables you to have real-time access to sales numbers and stock details across all channels.

Quicker Staff Training

Quicker Staff Training

Training staff on multiple systems is a strenuous and challenging task. Moving across various departments is never easy. Unified commerce is a one-stop solution to all the retailers' needs with one platform to onboard. This reduces the training cost & effort, and people can move swiftly across departments.

Process Integration and Automation

One of the customers from Fortune Global 500 companies the older application that the organisation was using had two disparate applications that helped the sales team arrive at the proposal for a prospect. The two separate systems provide inputs by generating technical specifications documents and calculate the mechanical equipment dimensions and cost estimations.

AI-based – Quality Evaluation App

A global post-harvest Agri-Logistics Group has challenges with the current process of ensuring the quality of commodities. The process involves the Warehouse manager analyzing every lot against the defined physical parameters manually. This process is time-consuming and is prone to errors.

Remote Monitoring & Diagnostic Platform

One of the reputed healthcare organizations needed a solution for a ‘real-time monitoring and diagnostic system’ which is capable of data capturing, root cause and predictive analysis to prevent unplanned shutdown events, surprise outage/failures/breakdown of heavy electrical equipment supplied – ensuring proactive management.

Cosmonet Solutions is a IT services company with 20 years of experience in global delivery.

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